FRANCHISE OPERATIONS MANAGER – LEADING QSR BRAND – KZN
The role of the Operations Franchise Manager is to manage, develop and grow our Franchise Partners & team to an extent whereby they enjoy an above average return on their investment, contributing towards the brand becoming the brand of choice for both potential investors and consumers.
Assist with the development and implementation of franchisee specific business plans and budgets.
Interpret monthly management accounts, benchmark and suggest corrective actions where necessary.
Protect brand integrity via implementation and measurement of Standards of Operations Programmes.
Identify and communicate formal training needs to the training department for training intervention.
Monitor and feedback information about competitor activity within his/her region.
Identify in-store training needs and implement (OJT) on the job training interventions and coaching.
Assist franchisee in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business/restaurants/Regional Turnovers
Ensure implementation of national marketing campaigns. Enforce correct use of all supporting elements i.e. point of sale, premiums etc.
Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR, and Marketing.
Skills / Attributes
Strong Communication, Organisational, Operational and People Skills
Developed analytical and problem-solving abilities
Strong interpersonal skills
Energetic self starter
A hands-on approach to problem solving
Fanatical attention to detail
Strong customer service orientation
Willing to travel. Will be required to stay away from home.
Minimum Matric, preferably related tertiary food service qualification.
Minimum 5 years franchising experience in similar role – Preferred.
Good knowledge of food service industry, preferably QSR categories.
Financial and computer literacy.
Valid driver’s license.
Salary Offered: R35k CTC
TO APPLY PLEASE SEND YOUR CV + PROFILE PICTURE
REGRET ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED
COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
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