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Operations Manager - Ice Rink

Operations Manager - Ice Rink
Senior Executive 
Market related

Ref: Travel/WB05/28322


Job title: Operations Manager – Ice Rink

Location: Dubai, UAE

The job holder is responsible for overseeing the operations of our clients large Ice Rink including managing the facilities maintenance team, the Skating Coaches, Duty Managers and supervising and directing the team whilst on duty. The Operations Manager is also responsible for the health and safety and security aspects of the Ice Rink in order to ensure that customers enjoy the attraction.


  • Ensures the smooth running of Ice Rinks operation by coordinating staff and resources to meet the demands of the public and customers
  • Ensures that all plant and equipment is properly maintained all necessary steps are taken to prevent and report problems or potential problems.
  • Ensures coordination between operations and Facility Management for effective cover of both the opening and closing of the rink and the cleaning and maintenance schedules
  • Ensures all central cash office procedures are followed at all times and to liaise with central cash office when necessary.
  • Advises the COO, Retail on major maintenance requirements and assists in allocating budgets to such aspects as deemed necessary.
  • Monitors, in conjunction with the Duty Manager Operations, the maintenance and cleaning schedule and ensures that the facility is clean and safe for public use at all times.


  • Experience of skate coaching.
  • Good English Language skills required.
  • Understanding of retail environment and retail business and Leisure & Entertainment Guidelines and statutory regulations in the UAE.
  • Good knowledge of operations, facility management, staff management, inventory control, ticketing, budgeting, promotions, event management, contractor supervision and guest services is desired.
  • Strong project, budget and time management skills.
  • Minimum 4 years of experience in operating an Ice Rink

Interested in this challenge? Send your CV to William and click apply.

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