General Manager – Luxury Hotel in Cornwall
An excellent opportunity has come up for an experienced General Manager to lead and develop the team whilst ensuring at all times that the guest experience is exceptional. This is a hands-on role, where you will split your time between managing the team, duty management of the property and guest service and interaction.
We are looking for someone who is currently in a similar role and has a good understanding of quality food and beverage establishments. To be a strong candidate you will be hungry for success and want to develop your career and be prepared to go that one step further to achieve the goals of the group.
- The Operations Manager is responsible for the effective operational management of Rooms Division & F&B Operations
- The development of meaningful, achievable departmental budgets and other short- and long-term strategic goals.
- Provide effective leadership to the team members to ensure targets are met and exceeded
- Respond to audits that are completed by the company to ensure continual improvement is achieved.
- Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
- Comply and exceed hotel and company Service Standards
- Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
- Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
- Hold regular briefings and communication meetings with the team
Interested in this great challenge?
Contact LARA DOS SANTOS with your updated CV
COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
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